UPC first Spanish university receives the AENOR certification ISO 20000 Technical University of Catalonia (UPC) has received this distinction for the services of e-learning and e-mail to the university community, both offered by the company UPCnet corporate ICT services.
Photo: from left to right, Carlos Balot, CEO of UPCnet, the rector of the UPC, Antoni Giro and Eva Subirà, delegate to Catalonia AENOR. On January 12, the president of the UPC and president of UPCnet Antoni Giro, has received the distinction of ISO 20000 hands of Eva Subirà delegate in Catalonia of the Spanish Association for Standardisation and Certification (AENOR) in a ceremony attended too Josué Sallent, director general of the Information Society Department of the Interior and Public Administration st courier of the Generalitat of Catalonia and Carlos Balot, CEO of UPCnet. The delegate of AENOR, Eva Subirà highlighted during the ceremony "clear and strategic leadership of the UPC for being the first Spanish university to receive this quality certification." He also stressed the ability UPCnet "voluntarily assume and apply in their daily challenge of bringing technology and business as it is the first company based in Catalonia that has a certificate demanding international standard and reference. st courier " The UPC was also one of the first European universities to achieve quality certification, which was granted in July 2009. In this regard, obtaining this guarantee confirms the importance given to the UPC quality and excellence in the provision of their services offered under internationally recognized quality standards for the certification AENOR. At the same time, UPCnet has been one of the top 15 organizations in Spain have this distinction of quality, of the 36 currently certified by AENOR. As he recalled the CEO of this company, Carlos Balot, obtaining certification is part UPCnet strategy to position itself as a company providing quality services with the aim of achieve a position of brand recognition and to help increase the prestige of the UPC and facilitate the development of new business opportunities. In this sense, the general director of the Information Society, Joshua Sallent UPCnet invited to be "a reference company and strategic leader in the promotion of ICT sector in Catalonia." For its part, the rector of the UPC, Antoni Giro, pointed precisely the potential of ICT UPCnet management for large companies and complex organizations, such as the UPC. The services offered UPCnet and have achieved certification are e-learning or e-learning and e-mail system of the UPC. Both receive the daily teaching and research staff, administration and services staff and students of the University. Specifically, the platform support st courier teaching UPC, Athena, connecting more than 35,000 users and 12,000 daily users accessing different. As the volume of e-mail service to the University, the monthly figures indicate st courier that almost manages st courier approximately 4 million emails institutional approximately 1 33,000 emails daily average. UNE-ISO / IEC 20000 is the first international standard for organizations that provide common services and manage Information and Communications Technology (ICT). It helps organizations to organize major activities required to manage these services, grouped in a set of processes that are essential for the creation, development and delivery of ICT services.
UPCnet - www.upcnet.es UPCnet is the company created by the Polytechnic University of Catalonia (UPC) to provide services in all areas of information technology and communications, both public institutions and businesses st courier in the area Private. With its service responds to everything an organization st courier needs to join and remain fully and guarantees in the Information Society, from providing consultancy and project management to the total infrastructure and services. st courier Also UPCnet involved in socially and technologically st courier innovative projects. UPCnet has simultaneously with the technological collaboration of some of the most prestigious research centers in international data transmission technologies, software development, massive data processing, virtual reality, security,